Return Policy
At Rocky Mountain Paw Protection, we are committed to your satisfaction and the well-being of your beloved four-legged friend. If for any reason you are not completely satisfied with your purchase of our premium dog booties, we offer a straightforward 14-day return and exchange policy.
EXCHANGES + RETURNS
We offer (1) free exchange or return with each purchase of RMPP Dog Booties.
To exchange or request a refund, please return booties in their original packaging to:
Rocky Mountain Paw Protection
PO Box 128
Molina, CO 81646
Please include a note, with your order number, letting us know what size you'd like or if you'd like a refund. We recommend using a trackable and insured mail option as we are not responsible for lost return packages.
Returns and exchanges must be made within 14 days of delivery.
Please make sure boots are free from fur/lint, the neoprene shims are tucked back in, and they're in brand new, not-worn-outside condition.
We understand that it is necessary to try on the booties, but please make sure to do so inside. If the boots show signs of wear or are damaged they will not be eligible for a refund.
Quality Assurance:
At Rocky Mountain Paw Protection, we take great pride in the quality of our products. If you encounter any defects or issues with the dog booties, please contact us at woof@rockymountainpawprotection.com.
Note: It is essential to review our size chart and measure your dog's paws carefully before placing an order to minimize the likelihood of sizing issues and the need for returns.