FAQ
Size and Fit
Do I need to measure my dog's paws before purchasing?
YES! It is impossible to determine the size of your pup's paws by weight and breed alone and since RMPP Dog Booties do not utilize any closures, it's extremely important to measure front and back paws before purchasing. You can see our measuring guide and size chart here.
My dog is in between sizes, which size should I get?
If your dog is in between sizes, we almost always recommend sizing down. This ensures our stay on design will STAY ON! For senior or more sedentary dogs, size up.
I got my boots, how do I know if they're the right size?
First, make sure you are trying the boots on both front and rear paws. To confirm you have the correct size, we recommend doing the "pull test", which we demo at the end of this video here.
The difference between boot size is subtle and dog's can often fit into two different sizes, BUT the correct size will be snug enough to stay on while running even at full sprint. In addition to the "pull test", we recommend having your pup run in them (somewhere clean and indoors) so if they fall off you can exchange them for a different size.
We REALLY want you to get the right size, because we know you and your pup will love them!
They don't fit, now what?
Sometimes it can be hard to get the size right on the first try, which is why we offer (1) free exchange with each purchase. For more info how to exchange, click here.
What about dog's with dew claws?
RMPP dog booties are dew claw safe - many RMPP pup's have their dew claws!
Will these work for Corgi's and other short legged dogs?
No, unfortunately our current design does not work for short legged dogs. We are working on a Corgi specific design and hope to have something available soon!
Where and how to wear
How do you get these things on?
What makes RMPP Dog Booties so unique are our innovative, patent-pending shoe horns! By using these very simple plastic inserts, you are able to pry open the narrow neoprene cuff to slide your pup's paws through. You can see a demo here.
How do I take them off?
A firm tug is all you'll need to get RMPP boots off your pup.
Can RMPP booties get wet?
Getting RMPP booties wet will not damage them, but if the leather becomes too saturated with water they can become heavy and fall off.
If your pup loves to get in the water, we recommend taking each paw and squeezing the excess water out before adventuring on.
Can they be worn in the snow?
Yes, they can be worn in light snow. For deep snow, we recommend our Winter Dog Booties.
What do they protect against?
RMPP booties offer great protection for rocky trails, gravel roads, hot pavement, desert slick rock, slippery floors, burrs, cheat grass, foxtails, goat heads, injuries, grass allergies, snow and ice balls.
Performance
What makes them stay on?
RMPP booties stay on because of their unique design.
Since a dog's paw is wider than their ankles, most boots need a closure (velcro or cinch tie) to allow the boots to open up wide enough at the top. These closures are what cause most dog booties to fall off.
RMPP booties utilize our patent pending doggie shoe horns instead. The shoe horns allow you to stretch the bootie wide enough to fit over your pup's paw and slide the bootie on, making a snug fit possible.
Our Leather Doccasins also have built-in neoprene shims that get tucked into the boot, providing an even tighter fit, which is great for very active dogs.
Finally, RMPP Booties are extremely light weight. A single bootie from our leading competitor weighs what all four RMPP booties weigh.
Are they waterproof?
No, our leather is not waterproof. While you could use a waterproof coating, we do not recommend this as it will alter the breathability of the boots.
Are they breathable?
Yes, deerskin leather is a naturally breathable material, more than the synthetic alternatives most dog boots are made out of.
My dog drags his paws, will these hold up?
If your pup drags his paws when he walks and you walk on pavement, holes will eventually develop in the boots. You can try to treat the worn areas with Shoe Goo to prevent any further damage.
Are they puncture resistant?
Although the leather we use is quite strong, it is possible to puncture.
Ordering
What size should I buy?
Please refer to our Size Chart and Measuring Guide.
Can I cancel my order?
If you would like to cancel your order please reach out to us asap and we will do our best to accommodate your request. woof@rockymountainpawprotection.com
Shipping, Returns & Exchanges
We ship via USPS Ground Advantage. You can choose to upgrade to Priority or Express at checkout.
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that we have received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. It typically takes 5 days for us to fulfill an order unless otherwise stated. Shipping fees are non-refundable in the case of returns.
Do you ship overseas?
Unfortunately, we do not ship Internationally at this time.
What is your return policy?
Please see our Return Policy details here.
Do you offer exchanges?
Yes, we offer one exchange w/ each purchase! Check out our Exchange Policy for details.